Quality

The Chief Quality Officer’s growing role in guiding data-driven transformation

Synopsis: This article discusses how the CQO role is expanding and growing in importance—and how CQOs can use clinical data to drive growth in hospitals and health systems. It offers insights from a regional associate CQO at University of Michigan Health. This article also provides strategies and recommendations for empowering CQOs to leverage data to guide systemwide improvements.   


Details:

The number of healthcare organizations seeking CQOs has increased fivefold since 2017. As clinical data become increasingly important in driving strategic decision-making, CQOs are poised to use data to guide strategy in many innovative ways, from fostering growth to generating revenue. 

This article discusses how CQOs can use clinical data to drive strategic growth. It offers insights from a regional associate CQO at University of Michigan Health, who shares her perspective on how the role’s scope is expanding and how CQOs can navigate common challenges. This article also provides strategies and recommendations for empowering CQOs to leverage data to guide systemwide improvements.   

As the healthcare industry evolves, CQOs’ purviews will continue to change. With their focus on clinical data and care quality, CQOs are well-suited to improve patient care, drive growth, and unlock the value of their clinical data. 

This article is for:

  • Quality executives who want to learn more about using their data to drive growth effectively
  • Healthcare executives who want to ensure their CQOs have what they need to succeed
  • Healthcare leaders interested in understanding how the CQO role is evolving and affecting almost every area of their facility
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