Mercy Health – Lorain: Improving patient care quality through data-backed insights

Synopsis: To accelerate quality improvements and continue the legacy of excellence, Ben Kosewski, Director, Oncology Service Line at Lorain, and his team sought to unlock the power of clinical and patient demographic data. In collaboration with Q-Centrix to implement Oncology Market Analytics technology, the team identified answers and previously unrecognized growth opportunities for not only their cancer offerings, but also patient education practices and overall patient care quality.

This case study is for:

  • Oncology service line professionals looking to improve their programs, quality performance, and use of their clinical data.
  • Healthcare professionals wanting to know more about oncology market analytics to mitigate patient leakage and identify future demand


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