Elevating health care quality through centralization

Health care providers have experienced favorable results from centralization strategies for at least a decade. Yet, quality departments have lagged their peer hospital departments. In this study, we interviewed Q-Centrix partner hospital system leaders who implemented at least one of three primary centralization strategies within hospital quality.

Key findings:

  • Of hospital leaders that have implemented one or more centralization strategies, all have experienced positive results.
  • Leading health care organizations have experienced upwards of 20% cost-savings by incorporating centralization strategies. The cost-savings increased as work volumes rose and/or varied.
  • Performance improvement resulting from improved data integrity was realized as early as three months after the centralization effort was completed.
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