Health care providers have experienced favorable results from centralization strategies for at least a decade. Yet, quality departments have lagged their peer hospital departments. In this study, we interviewed Q-Centrix partner hospital system leaders who implemented at least one of three primary centralization strategies within hospital quality.
- Of hospital leaders that have implemented one or more centralization strategies, all have experienced positive results.
- Leading health care organizations have experienced upwards of 20% cost-savings by incorporating centralization strategies. The cost-savings increased as work volumes rose and/or varied.
- Performance improvement resulting from improved data integrity was realized as early as three months after the centralization effort was completed.