Establishing lasting quality through a hybrid model: Top health care system’s stroke department’s rise in divisional rankings

Synopsis: Explore how a South Texas health care division’s stroke department outlined a strategy to develop faster, more consistent registry case monitoring and data abstraction to improve divisional rankings and more


Meaningful care insights require more training and resources than ever before. This division faced a series of staff, training, and clinical data management challenges which contributed to higher than desired case times and a low internal benchmark among its peer divisions. Q-Centrix provided clinical data management expertise and market-leading technology to turn the tide, centralizing staff and workload structure, reducing case time substantially, and increasing data integrity confidence.

Read this case study if:  

  • You face staffing inefficiencies or want to understand if your staff is being utilized to their fullest potential.
  • Your clinical data management team lacks consistent training and the proper tools to do their job.
  • You suffer from inconsistent data management issues, resulting in higher than desired case times, fallouts, and incorrect coding/data input.
  • You want to understand how the largest systems in the country develop winning abstraction and data management strategies, especially as they relate to stroke care.

The Outcomes:

  • Turnaround time for cases was reduced from two months to 15 days.
  • Reallocation of staff roles and duties resulted in dramatically reduced turnover rates.
  • Confidence in data integrity and accuracy improved, resulting in higher levels of engagement across the board.
  • Improved staff competency in registry data requirements and technology.
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