As the world responds to the COVID-19 pandemic, we extend our most sincere and heartfelt thank you to all the health care workers tirelessly working to slow the virus’s spread and care for those impacted by it. Their selfless commitment helps keep our communities, including hospital workers and patients, safe.

Like you, we are closely monitoring the events associated with COVID-19. Our primary concern is to ensure the safety of our team members while simultaneously supporting our hospital partner community. Fortunately, we are in an advantaged position to effectively meet both demands.

Our expert team is securely equipped to work remotely and seamlessly. Therefore, in unfortunate events like we are experiencing with COVID-19, we can continue supporting our partners with no disruption.

Further, our team is prepared to help you shift resources to the pandemic response. Whether you partner with us already or are seeking our help for the first time, we are ready to support you across all key areas of clinical quality measurement, including infection prevention surveillance. You can also rely on us to help relieve your quality and clinical team members from clinical registry and core measures data management tasks.

Because of our expertise in infection prevention, we have been working with several of our partners on best practices related to the COVID-19 infection prevention activities and compiled them into a simple, practical resource. COVID-19 Response: Infection Prevention Key Steps is available on

This timely resource covers:

  • Staying informed of the latest COVID-19 infection control guidelines
  • Communicating and coordinating response efforts
  • Working with authorities to coordinate testing

Ultimately, we are dedicated to supporting you in your work to keep patients safe and minimize the spread of COVID-19. We believe our best opportunity to achieve this goal is to offer stable, secure quality data management and health care-associated infections surveillance support to you, our invaluable community members.

Learn more about partnering with us on infection prevention surveillance and all our solutions and technology at

Posted by Sara Bienvenu, RN, MSN, CIC, Clinical Consultant, Q-Centrix. Sara is one of Q-Centrix’s foremost experts in infection prevention. She has more than ten years of experience as an infection preventionist, including as clinical manager for a large health care system and a prominent multi-campus academic medical center where she was a member of the infection control response team during the 2009-10 H1N1 flu virus outbreak. A certified infection control and prevention specialist, Bienvenu is also lead author of the “Healthcare Informatics and Information Technology” chapter in the APIC Text of Infection Control and Epidemiology.