Under the direction of a Manager or Senior Manager, the Clinical Data Lead is an integral part of the account team as the subject matter expert, ensuring partner satisfaction through management of all quality tasks including new team member orientation, pre-submission cleaning of cases, validation of abstractor accuracy (IRR), completion of Fallout Reviews and the Second Look process.
Quality Management: Conduct orientation to medical records for new abstraction team membersManage the green-lighting process and completion of on-going IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/ManagerEffectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, on-going IRR, second looks, pre-submission cleaning, review of project quality trends, etc.Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partnersMentor, train and provide guidance to new hires during the onboarding process at assigned facilitiesMaintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is providedSubject matter expert in assigned registry or measure. Provide expert abstraction support – 15% - 20% abstraction Other quality tasks, as assigned
Partner Management:Attend new partner orientation in order to orient new team members as added to the projectWork closely with the Clinical Services Lead, as needed, for case-specific questionsOther partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager
Required Skills/Abilities: Demonstrates high standards for accuracy and attention to detailDemonstrates technical savvy and strong desire to learn new systems and technology Thrives working independently and takes ownership of projectsConsistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, abstractors and othersDemonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities Adapts to changes in project timelines, requirements, and assignmentsMaintains a high degree of responsibility in keeping PHI secure and confidential
Education and Experience:3+ years direct data abstraction experience in the applicable division/service lineOther certifications as required by applicable measure of registry Exposure to multiple patient medical record systems (EMRs) and clinical databases1+ years providing coaching and guidance to teams (preferred)RN, LPN, RT, RVT, or RCIS credentials (preferred)Intermediate proficiency with MS Office (Microsoft Excel)
At Q-Centrix, we hire people who love learning, value innovation, and believe in our mission and values to improve outcomes in healthcare. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
We employ people based on the needs of the business and the job, and their individual professional qualifications. Here’s what does not impact our employment decisions: race, religious creed, religion, color, sex, sexual orientation, pregnancy, parental status, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, health, marital, civil union or domestic partnership status, or any status or characteristic protected by the laws or regulations in locations where we operate. If you are an individual with a qualified disability and you need accommodation during the interview process, please reach out to your recruiter.
We celebrate and embrace these differences and take pride in our commitment to being an equal opportunity team.